Return & Refund Policy
Return & Refund Policy
Last updated: January 2025
Our Simple Promise
If you're not 100% happy with your order, contact us within 7 days of receiving it and we'll make it right — replacement or full refund.
When Can You Return?
- You received a damaged or defective product
- The product is different from what was shown on the website
- You received the wrong item
- The product is not working in a guarantee timeline
How to Return
1
WhatsApp us within 7 days of receiving your order
2
Send a photo or video clearly showing the issue
3
We'll confirm and arrange pickup from your address
4
Receive your replacement or refund within 5–7 working days
Non-Returnable Items
- Items returned after 7 days of delivery
- Products that have been used, washed, or damaged by the customer
- Items without original packaging